FAQs
Other important factors to consider when researching alternatives to Groupon include customer service and price. The best overall Groupon alternative is Travelzoo. Other similar apps like Groupon are Vagaro, dealsaver, Localflavor, and Gilt.
What is the new name for Groupon? ›
The dealmaker rebrands itself into nearbuy as Sequoia Capital invests Rs 100 crore into the business. Last week, when deals platform Groupon was rebranded as nearbuy in India, it surprised many.
How does it work with Groupon? ›
The company partners with providers of goods and services by hosting a discount deal and keeping a percentage of the profit as a marketing fee. That percent varies, but the reported average is 50%. Unlike a standard coupon, a groupon lets consumers pay the discounted price for goods in advance by purchasing the deal.
How to buy off Groupon? ›
How do I use the Groupon promo code? All you have to do is copy the Groupon voucher code when it appears (after clicking 'See Code'). Click 'Shop Now' to be teleported to the Groupon homepage, where you can choose from beauty treatments, goods, local deals and more.
How much does it cost to use Groupon? ›
Groupon does not charge any upfront costs for creating and running a campaign on our site. We operate a “pay-as-you-go” model, meaning you only pay for the results, not for the listing. While there is no fee to join Groupon, we charge a commission rate on all sales, which varies.
Why is Groupon not popular anymore? ›
Despite its initial success, Groupon was unable to sustain its popularity and financial performance in the long run. The decline of Groupon could be due to a combination of factors, including its struggle with profitability, its business model, and intense competition from other coupon and rebates sites and apps.
What are the cons of Groupon? ›
Cons to Groupon
- Surge of business. Many businesses are overwhelmed by new customers and the sudden inventory loss if they aren't prepared ahead of time. ...
- Groupon keeps 50% of your profits. ...
- Customers don't always return. ...
- Other online deals might work better.
Is it safe to buy from Groupon? ›
In general, Groupon is safe to use due to the fact that businesses need to partner with the site to post an offering, and if there was any issue, after a handful of people noticed it, any fraudulent offers would be removed immediately. However, sometimes users pay for fraudulent offers posted on the site.
Why did Groupon crash? ›
Groupon lowers full-year guidance amid tech issues
So it was a mixed bag, but more importantly, management's outlook for the ongoing third quarter didn't sit well with investors. The company projected third-quarter revenue between $114 million and $120 million, far below the consensus estimate of $131 million.
Why is Groupon falling? ›
Declining revenue, high marketing spend, unprofitable
In its second-quarter earnings report on July 30, Groupon posted disappointing financial news for investors. Revenue fell 3% year over year to $124.6 million. Investors hate shrinking revenues, so this was a negative right off the bat.
How can I contact customer service? For Customer Support visit us at groupon.com/help or in the mobile app, tap My Stuff and select Contact Customer Support to find answers to frequently asked questions or live chat with an agent.
What happens if you buy a Groupon and don't use it? ›
To be eligible for the Groupon Promise, the customer must contact us within 14 days of the Groupon redemption. In addition, the Groupon refund policy states that: For Local Deals, customers can return any unredeemed Groupon for a refund of the amount paid within the first three days after purchase.
Do you have to tip on Groupon? ›
So if you have a Groupon, tip 20% of the full, pre-Groupon value of the bill. Think about it: with or without a Groupon, your server is still balancing the same heavy plates, fielding the same questions about substitutions, and knitting the same napkins by hand. Of course, 20% is just a rule of thumb.
Do you have to pay to be on Groupon? ›
Groupon loves to delight our users with new things to eat, see, do, or buy, and that means introducing them to the many merchants who use our platform for business advertising. With millions of active customers and no upfront costs, this makes Groupon the best way to advertise your business effectively.
What happens when you buy on Groupon? ›
Deals remain "live" on the Groupon Web site for a limited number of days (the Groupon Web site provides a countdown clock). Once the deal is purchased, there is a second deadline by which the deal must be redeemed.
Can I use my Groupon immediately? ›
Vouchers cannot be redeemed until 24hr after purchase.
How does Groupon work for merchants? ›
After the deal is live, Groupon collects the revenue earned from your product or service sales and distributes them to you every 30 days. They usually take around 50% of the profit you receive from selling your product on their service.
How do I send a Groupon to someone? ›
During checkout, you will be given the option to email the voucher to the recipient or print the voucher to give to them in person! Email option also includes the ability to select the date on which the gift message is sent. Gift messages can be personalized.